Virtual Learning Resources » Technology Resources

Technology Resources

Chromebook acting strange? Zoom won't let you log in? We're here to help!
 
We know navigating technology can be a challenging part of digital learning, and our incredible tech team has made making sure our students are ready for classes their biggest priority. On this page, we have guides to help you troubleshoot our most-often-reported tech issues, as well as directions for how to reach us if something still isn't working.
For Tech Support - Google Hangout Rooms & Technology Support Number
 
Click on the links below to access a Google Hangout room with a tech support admin from our school! Google Hangout is the best way to get immediate tech support and can be accessed on any device. Staff are available to support students in these rooms during school hours.
 
Unable to access Google Hangout? 
  • Call 816-268-5660 (main number to the Kauffman School)
  • Listen to the menu and press 2 for technology support
  • If directed to leave a voicemail, please leave a complete message with:
    • Your full name
    • Your student’s name
    • Description of the issue
    • Callback number
 
Need support with internet access?
  • Our team is able to help troubleshoot weak connections and provide hotspots when needed!
  • Reach out to us at 816-268-5660 or info@kauffmanschool.org and let us know if your student is having trouble accessing the internet for virtual learning.